TrackerVision connects in-field service technicians with experts via video/audio streaming, allowing offsite experts to view events as they are happening and address them with real-time troubleshooting. The challenges of operating the modern offshore vessel—including the time lag for communicating with shore-based support staff and increased safety risks—are addressed by the new system, which enables hands-free collaboration with remote support. TrackerVision uses a self-contained internet connection that is not dependent upon your rig internet connection. This includes end-to-end encryption that ensures sensitive operational data is protected.
Uses and features of TrackerVision:
• Connects in-field service technicians with SMEs via secure video/audio streaming
• Allows for real-time troubleshooting and issue resolution
• Enables hands-free collaboration with remote support
• End-to-end encryption
• Only available through your service engineer
TrackerVision usage information:
• Access to global supply of NOV experts and resources while on site, as well as resources from our vast supplier base
• Recording or photographing customer proprietary equipment strictly prohibited
eHawk™ Remote Support
eHawk Remote Support Sub Title
Technical Support
Technical Support Sub Title
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